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$ave Your City
$ave Your City

There is an alternative to the conventional, often problematic, answers to deal with government funding crises - find companies that will happily volunterr to pay for the use of government assets.

Building Your Blueprint for Customer Service
Building Your Blueprint for Customer Service

This webinar-on-demand shows how you can create the customer-focused environment it takes to meet expectations for both internal and external customers. A panel of experts discusses asking the right questions of your customers so you can design systems with the customer in mind.

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ou’ve had great customer service and you’ve had terrible customer service, right?  Does your organization have a blueprint for delivering the highest level of customer service?  If not, where do you start? And if you currently have a blueprint, how do you improve?
This webinar-on-demand, Building Your Blueprint for Customer Service, shows how you can create the customer-focused environment it takes to meet expectations for both internal and external customers. A panel of experts in local government customer service discusses asking the right questions of your customers so you can design systems with the customer in mind. And you’ll hear how they are actively improving customer service in their organizations.
Creating Economic Prosperity for Your Community
Debunking the Myths of Innovation
Debunking the Myths of Innovation

1. Techniques for innovative thinking
2. Overcoming the fear of judgment
3. Skills for developing creative confidence
4. Ideas on how you can build an innovative culture in 2014; and
5. Sustaining the motivation for change.

Economic Sustainability- Creating Reliability for Your Community
Environmental Sustainability Programs in Local Government

Contains over 25 examples of local governments on the cutting edge of environmental sustainability issues. The document is divided into three sections: Climate Action Plans; Local Food and Community Gardens; and Green Energy Initiatives. 

Human Resources Issues in Local Government iBundle
Human Resources Issues in Local Government iBundle

This iBundle includes:  

BUILDING A SKILLED WORKFORCE IN LOCAL GOVERNMENTS

Creating a culture of life-long learning in an organization can be a cost-effective approach to succession planning and an exciting way to strengthen the internal structure.  This OnDemand resource is a collection of 14 case studies and articles centered on building an organization highly skilled and prepared for the challenges of the 21st Century.  Includes creative initiatives such as the following:

  • City of Olathe’s (KS) partnership with the University of Kansas to provide supervisory leadership training
  • Arlington County’s (VA) Leaders Challenge Program
  • City of Tyler’s (TX) Lean Sigma program (which they estimate has saved the City $2.4 Million) and internal City University
  • City of Montgomery’s (OH) Culture of Continuous Improvement

Also features more local government case studies as well as articles on Succession Planning, Emergenetics, and more.

WELLNESS INITIATIVES IN LOCAL GOVERNMENTS

Successful wellness programs allow local governments to both reduce costs and provide health benefits that attract high quality employees desiring a career in public service.  This OnDemand resource contains 12 case studies of local governments initiating Wellness programs with positive results.  Includes such measurable results as the following:

  • The City of Dublin, OH employees in the “high-risk health” category have dropped from 11.1% to 5.4% in three years; meanwhile the “low-risk health” employees increased from 65.1% to 76.1% during the same period.
  • The City of Las Vegas, NV has seen hospitalizations decrease by 25%; reduced the escalation in City spending from 15% to 3.2% annually with a slightly higher employee base, and without reducing benefits or increasing employee coinsurance costs.
  • In Manatee County, FL, diabetes related hospitalization has decreased 86% since inception of its program resulting in an annual savings of $430,000.


BUILDING LEADERS IN YOUR ORGANIZATION
This 1 ½ hour webinar recording looks at cost effective approaches to develop in-house programs to cultivate leaders within the organization.  Discussion topics include the following:

  • Competency Models for Public Sector Leadership Development Programs
  • Selection of Participants
  • Resources for Instruction
  • Using Project Teams to Enhance Leadership Skills
  • Measuring Success

 

Local Government Transparency Through Dashboards

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Love Where You Live: Putting Emotional Engagement into Practice
Love Where You Live: Putting Emotional Engagement into Practice

The Webinar-on-Demand is designed for city leaders who are looking to take simple, immediate and largely inexpensive steps towards a better, more interesting, more lovable community. 

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Alliance for Innovation Senior Fellow Peter Kageyama for a session on creating emotionally engaging places. Peter is the author of For the Love of Cities and the newly released Love Where You Live.  The new book is the practical guide for community leaders to be intentional about creating a more emotionally engaging, lovable place.  The Webinar-on-Demand is designed for city leaders who are looking to take simple, immediate and largely inexpensive steps towards a better, more interesting, more lovable community. 
Making Governmental Transparency a Reality Through Dashboards

Three communities, Edmonton, AB, Fort Collins, CO, and Williamsburg, VA share their transformational journeys towards making governmental transparency a reality through dashboards.  

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Local governments across the globe are committed to continuous improvement, accountability and transparency.   This includes a movement towards being a more open, data-drive organization focused on results.  Through the use of technology localities are providing the public, staff and businesses with timely, up-to-date information on overall performance, progress towards attaining key outcomes, and the ability to see and influence the direction of the community.
Three communities, Edmonton, AB, Fort Collins, CO, and Williamsburg, VA share their transformational journeys towards making governmental transparency a reality through dashboards.   The webinar kicks off with a brief demonstration of their innovative dashboards, an overview of the functionality and technology, and look at what they are measuring.  We will then dive deeper, discussing: 
 Creating the Culture; Vision, Leadership and Staff Involvement
 Making the Business Case; Internally and Externally; and
 Recommendations on Where to Start;  Regardless of the Size of Your Community
Move Your Mobile Bill-Pay Strategy Forward

This webinar-on-demand covers best practices in mobile technology, usability and security. Take a look beyond “strategy and planning” to deploy a well-executed mobile solution that will move your e-bill/e-pay adoption higher by reaching new, mobile-savvy customers. .

Preparing Communities for Resilience to Climate Risk
Preparing Communities for Resilience to Climate Risk

Communities face many risks from changing climactic conditions. Perhaps the most severe of these is sea level rise, which is already posing significant challenges for coastal communities throughout the United States. Even a little sea level rise can potentially magnify storm surges, alter coastal erosion patterns, and alter assumptions for infrastructure planning.

Confronting these risks will require substantial innovation on the part of public managers. This Webinar-on-Demand features Clark Miller from Arizona State University, Kristin Baja, Climate and Resilience Planner from the City of Baltimore, Maryland, Nancy Gassman, Ph.D, Sustainability Manager from City of Fort Lauderdale, as they share some lessons that can be taken away to address the challenges posed.

The discussion focuses on: 

  • Infrastructure Vulnerabilities;
  • Climate Preparedness and Resilience;
  • Integrating Climate Preparedness into Planning Documents.
  • Innovative, Transformative Leadership; and
  • Community Wide Learning.
Strategic Planning: Identify Your Starting Point 1 (Part 1)

Organizations that launch strategic planning before they are ready—without taking into account leadership commitment, expected outcomes for the planning, and other avenues to achieve those outcomes—are far less likely to complete the process or to implement their plans.

Strategic Planning: Practice Proven Methodologies (Part 2)


This program introduces proven methodology for strategic planning and will facilitate you through some of the proven techniques and exercises that will lead to a successful planning project. After you’ve practiced some of these techniques, you will hear from others about what worked well for them and where they are now in the process.

Strategic Planning: Where Strategic Plans Fail (Part 3)

Through storytelling, you will recognize not only what has caused others to fail in their strategic planning efforts but also what you can do to prevent or mitigate those causes.


Just about everyone has a story about a strategic planning failure; those stories tend to give strategic planning a bad reputation. Still, we should talk about them and learn from them. Without naming any names, during this webinar, we share stories on where strategic plans often fail. But more importantly, we will talk about what to do to prevent it, or to address it when it happens.

Transform Your Culture by Engaging Your Employees
Transform Your Culture by Engaging Your Employees


Learning Objectives:
 Exposure to the concept of building a culture of employee engagement
 Ways to build organizational capacity through use of employee teams
 Methods to retool employee engagement

Digital Resource Products
Collapse Community Connections White Paper

An Alliance for Innovation white paper on citizen engagement and community connections written in collaboration by ASU Professors Dr. James Svara and Dr. Janet Denhardt.

Formats Available: Download
Original Product Date: September 01, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Community Connections White Paper
Collapse Summer 2011 Ideas Quarterly Report - Building Better


This issue of the Alliance for Innovation’s IDEAS Quarterly Report focuses on the state of infrastructure in the US. Looking at a variety of stories from across the nation, this issue compiles both the realities of the US’ deteriorating infrastructure, the challenges local governments face in repairing and rejuvenating infrastructure and local government success stories. We also include vignettes discussing successfully utilized American Recovery and Reinvestment Act federal funding by Alliance member communities. While the state of infrastructure in many communities across the country is alarming, this issue shows that ingenuity and partnership will be keys for the future.

Articles included are:

  1. Failure to Act: The Economic Impact of Current Investment Trends in Surface Transportation
    by Steve Landau, EDR Group for American Society of Civil Engineers

  2. Partnerships that Work for Local Governments
    by Richard Norment, Executive Director, National Council for Public-Private Partnerships

  3. Speed Kills: The High Speed Rail in California
    by Joe Matthews, California Editor for Zocalo Public Square

  4. Smart Collaboration Leads to SmartGrid
    by Gene Pinder, Director of Marketing and Communications, NC State University’s Centennial Campus

  5. Albemarle County Service Authority and City of Charlottesville Public Works: Working Together to Save Water
    by Katrina S. Thraves, Administration Supervisor, Albemarle County, VA

  6. The Realities of Local Government Financing: An Interview with Financial Advisors about the State of the Municipal Bond Market

  7. Planting the Seeds of Transformation
    by Anne Reichman, Arizona State University’s Sustainable Cities Network (SCN) and Lyssa Hall, City of Phoenix; Additional city information and photos contributed by the Cities of Glendale and Peoria, Arizona
Formats Available: Download
Original Product Date: August 01, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Summer 2011 Ideas Quarterly Report - Building Better
Collapse Summer 2012 Ideas Quarterly Report - Energized - Powering the Present and Future

Innovation, Enthusiasm, Ideas, ENERGY………This issue of the Alliance for Innovation IDEA’s Quarterly Report provides a broad look at Energy – how it impacts our communities, where it comes from, how it is financed, and whether, as local governments, we walk our own talk. It is exceedingly interesting that in today’s marketplace, energy is a focal point: going down in cost (due to global market demand reductions) and still economically unsustainable with the US’ reliance on one-time sources, rather than long-term solutions. My thanks to the authors and our editor, Jason Rollins, Communication Manager of the Alliance, for this provocative and informational look at how energy impacts our communities and citizens. We look forward to your comments and contributions on this subject – it will have a significant impact on our lives and our communities.

 

Articles included are:

  1. Local Sustainability and Climate Policy:  More Talk than Action?
    by Jessica Terman, University of Nevada, Reno and  Richard C. Feiock, Florida State University

  2. The Greenest Energy of All!
    by Mark Watson, City Manager, Oak Ridge, Tennessee

  3. California Here We Come!
    by Richard King, Director, Solar Decathlon, U.S. Department of Energy

  4. Answering the American Public’s Energy Choice in Local Terms

  5. A Public Service: An Interview with Evelyn Casuga, General Manager, Customer Service, Arizona Public Service

 

Formats Available: Download
Original Product Date: September 11, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Summer 2012 Ideas Quarterly Report - Energized - Powering the Present and Future
Collapse Value of Public Service Essays

Essays on the Value of Public Service essays.

Formats Available: Download
Original Product Date: November 30, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Value of Public Service Essays
Collapse Winter 2012 Ideas Quarterly Report - Limitless - Forming Connections and Respecting Boundaries

Our IDEAS Quarterly seeks to bring you divergent views on topics that are timely to local government staff and officials. This issue digs more deeply into a topic that was explored at our BIG IDEAS meeting this past fall. What distinguishes a community and what are the key elements that contribute to “Place”? We have brought many different perspectives on that question: through results from citizen surveys, the voice of an elected official, showing how diversity impacts governance, and using generational viewpoints to color how attractive a place is. I hope that you will take time to reflect on their thoughts and join us all in making our communities safe, vibrant, welcoming and prosperous into the future.

Articles included are:

  1. Taking the Pulse: A Summary and Reflection on the Gallup - Knight Foundation “Soul of the Community” Report

  2. Diversity and Good Governance: Can I Have My Cake and Eat It Too?
    by Benoy Jacob, PhD, Director for the Center of Local Government Research and Training, Buechner Institute of Governance , University of Colorado – Denver, School of Public Affairs

  3. Place Settings
    by Raymond R. Patchett, Former City Manager, Carlsbad, CA

  4. A Positive Prophesy for the Art of Architecture and Community
    by Vernon D. Swaback, FAIA, FAICP

  5. Stop the Yelling: A Mission to Restore Civility in Tucson, AZ and Beyond

  6. The Generation Gap: A Look At How Baby Boomers, Gen X’ers and Millennials Value Their Communities
Formats Available: Download
Original Product Date: February 06, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Winter 2012 Ideas Quarterly Report - Limitless - Forming Connections and Respecting Boundaries
Collapse $ave Your City

There is an alternative to the conventional, often problematic, answers to deal with government funding crises.  Governments can readily find companies which will happily volunteer to pay for the use of government assets.  Think of it as a rental fee, a fee that governments charge businesses which can increase their earnings by making temporary and contractually specified use of the kinds of access to the public that only publicly-owned properties can provide.

Formats Available: Online Materials
Original Product Date: June 25, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO $ave Your City
Collapse Applying for Awards Guide ebook

Winning awards lends distinction and prestige to recipients. While the award submittal process can be long and arduous, the payoff for receiving the recognition for your efforts is oftentimes immeasurable. Winning an award provides a feel good effect on the submitters that boosts morale as well as the reputation of the organization.

Identifying the right awards to submit for is an exercise that combines your organization's interest areas along with your areas of expertise and success. It is important to find awards that are a good fit for your organization in that you meet the criteria, the program is well established and the submittal process will not drain your organization’s resources to complete. With that said, submitting awards takes time and crafting a good submittal is the only way to ensure you will stand out when it comes time for the reviewers to evaluate your application.

At the Alliance for Innovation we have had an active awards program since 2007. In that time we have seen thousands of award applications and have experience understanding what makes an award stand out. This toolkit captures the Alliance’s best ideas and advice for applying for awards in the local government arena.

Formats Available: e-Book
MORE INFOMORE INFO Applying for Awards Guide ebook
Collapse Economic Development iBundle

Check out these great resources for learning about how local governments are meeting today’s Economic Development challenges.  Purchase all three in an “iBundle” discount or purchase them individually.

  • Economic Development Strategies in Local Government – Digital Document

This digital document contains 25 examples of local governments creating economic development strategies to meet the challenges of today while looking toward the future.  These examples recognize the factors of Innovation economics and the community’s role as an economic driver. Includes several examples of Business Incubators.

  • Economic Strategies for Job Generation – Webinar on Demand (90 minutes)

This webinar focuses on new programs and strategies to grow jobs at the local level.  A panel of experts share their insights on developing business incubators, creating funding mechanisms to stimulate job growth and targeting industries that support the local economy.

  • Events and Tourism as Economic Drivers – Webinar on Demand (90 minutes)

Local governments are capitalizing on new thinking to attract tourist dollars to the community and in certain instances the focus has been on creating the places for people to gather.  These strategies are centered on the notion that by using the spaces that were designed for residents, local government can attract visitors and grow tourism dollars to support the financial health of the community.

iBundle (all three)

Member Price:$100

Nonmember Price: $175

Individual Prices

Economic Development Strategies in Local Government: Members - $25; Nonmembers - $50

Economic Strategies for Job Generation:
Members - $75; Nonmembers - $125

Events and Tourism as Economic Drivers: Members - $75; Nonmembers - $125

These resources are available “On Demand” – no wait!  Store on your desktop, laptop, smartphone, or other portable device. 

Formats Available: Streaming
Original Product Date: May 16, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Economic Development iBundle
Collapse Human Resources Issues in Local Government iBundle

This iBundle includes:  

BUILDING A SKILLED WORKFORCE IN LOCAL GOVERNMENTS

Creating a culture of life-long learning in an organization can be a cost-effective approach to succession planning and an exciting way to strengthen the internal structure.  This OnDemand resource is a collection of 14 case studies and articles centered on building an organization highly skilled and prepared for the challenges of the 21st Century.  Includes creative initiatives such as the following:

  • City of Olathe’s (KS) partnership with the University of Kansas to provide supervisory leadership training
  • Arlington County’s (VA) Leaders Challenge Program
  • City of Tyler’s (TX) Lean Sigma program (which they estimate has saved the City $2.4 Million) and internal City University
  • City of Montgomery’s (OH) Culture of Continuous Improvement

Also features more local government case studies as well as articles on Succession Planning, Emergenetics, and more.

WELLNESS INITIATIVES IN LOCAL GOVERNMENTS

Successful wellness programs allow local governments to both reduce costs and provide health benefits that attract high quality employees desiring a career in public service.  This OnDemand resource contains 12 case studies of local governments initiating Wellness programs with positive results.  Includes such measurable results as the following:

  • The City of Dublin, OH employees in the “high-risk health” category have dropped from 11.1% to 5.4% in three years; meanwhile the “low-risk health” employees increased from 65.1% to 76.1% during the same period.
  • The City of Las Vegas, NV has seen hospitalizations decrease by 25%; reduced the escalation in City spending from 15% to 3.2% annually with a slightly higher employee base, and without reducing benefits or increasing employee coinsurance costs.
  • In Manatee County, FL, diabetes related hospitalization has decreased 86% since inception of its program resulting in an annual savings of $430,000.


BUILDING LEADERS IN YOUR ORGANIZATION
This 1 ½ hour webinar recording looks at cost effective approaches to develop in-house programs to cultivate leaders within the organization.  Discussion topics include the following:

  • Competency Models for Public Sector Leadership Development Programs
  • Selection of Participants
  • Resources for Instruction
  • Using Project Teams to Enhance Leadership Skills
  • Measuring Success

 

Formats Available: Streaming
On-Demand Release Date: Available Now
MORE INFOMORE INFO Human Resources Issues in Local Government iBundle
Collapse Local Government Transparency Through Dashboards iBUNDLE

iBundle of the Making Local Governmental Transparency a Reality Through Dashboards Webinar on Demand and Local Government Transparency Through Dashboards Digital Document.

Formats Available: Local Government Transparency Through Dashboards iBundle
On-Demand Release Date: Available Now
MORE INFOMORE INFO Local Government Transparency Through Dashboards iBUNDLE
Collapse Regionalism/Shared Services in Local Government I-Bundle

The concept of shared services is not new but the recent fiscal crisis has inspired many local government professionals to seek creative ways to engage their neighboring communities in hope of discovering more efficient and cost-reducing strategies.  This Innovation Bundle contains some of the best examples today of local governments coming together to work for the common good of their region and respective communities.  It includes lessons learned - some the hard way - challenges and obstacles and the positive results that have emerged.  Also included are sample agreements, reports, articles, guides, shared perspectives, and even a full-length webinar that offers the views and lessons learned by 4 professionals experienced in the difficult but often very rewarding work of shared services.

Formats Available: Streaming
Original Product Date: February 23, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Regionalism/Shared Services in Local Government I-Bundle
Collapse Alternative Workweek Report

Local government is learning to operate leaner and smarter, while still providing competitive benefits in a challenging economy. Offering flexibility in how to configure the workplace is a next/best practice that local governments are exploring and having success with. This report provides examples of policies in place in local governments that provide new solutions to address employee morale, energy savings, improved customer service and more efficient use of transportation corridors.

Formats Available: Download
Original Product Date: August 25, 2008
On-Demand Release Date: Available Now
MORE INFOMORE INFO Alternative Workweek Report
Collapse Benchmarking In Local Government

This Information Bundle represents a collection of material that looks at service comparison in several local government areas including Parks, Vehicle Maintenance, Engineering, Economic Development, Neighborhood Services, Capital Improvement and more. Included in this collection is 13 documents as well as a report outlining links to additional resources found on the internet.

Formats Available: Download
Original Product Date: January 01, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Benchmarking In Local Government
Collapse Best Practices in Internal Communication

Use this collection to review internal communication policies in other local governments. TheInformation Bundle  includes a report outlining Alliance for Innovation Research findings on communication practices in local government including use of intranets and other web 2.0 features, instant messaging, meetings, newsletters and other correspondence. This packet includes a report along with a collection of 13 local government documents.

Formats Available: Download
Original Product Date: April 13, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Best Practices in Internal Communication
Collapse Building a Skilled Workforce in Local Government

Creating a culture of life-long learning in an organization can be a cost-effective approach to succession planning and an exciting way to strengthen the internal structure. 

This OnDemand resource is a collection of 14 case studies and articles centered on building an organization highly skilled and prepared for the challenges of the 21st Century.  Includes creative initiatives such as the following:

  • City of Olathe’s (KS) partnership with the University of Kansas to provide supervisory leadership training
  • Arlington County’s (VA) Leaders Challenge Program
  • City of Tyler’s (TX) Lean Sigma program (which they estimate has saved the City $2.4 Million) and internal City University
  • City of Montgomery’s (OH) Culture of Continuous Improvement

Also features more local government case studies as well as articles on Succession Planning, Emergenetics, and more.

Formats Available: Download
Original Product Date: June 28, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Building a Skilled Workforce in Local Government
Collapse Economic Development Strategies in Local Government

We are in the midst of a fast-changing world where the Knowledge Economy is hurdling toward an emergent Network Economy.  The need for partnerships, collaboration and innovative economic development strategies is paramount for a sustainable future.

 

This digital document contains 25 examples of local governments creating economic development strategies to meet the challenges of today while looking toward the future.  Examples include the City of Virginia Beach, who recognized that early education is a workforce issue with long-lasting impact on the local economy.

 

A key indicator of success for any economic development organization is its ability to constantly evolve to meet the specific needs of the community it serves. No longer can a community rely on its quality of life alone as a successful economic development factor. Businesses are competing globally and, for them to be successful,they must demonstrate a high level of productivity,which is dependent upon the skills of their employees. Virginia Beach, VA “GrowSmart,” City of Virginia Beach, VA

 

These examples recognize the factors of Innovation economics and the community’s role as an economic driver.  Included among these examples are several business incubator programs that have blossomed to create low-cost collaborative environments for R&D and the cultivation of local entrepreneurs. 

 

And it includes a diverse array of challenges, approaches, and community sizes, from cities under 60,000 population like Wellington, FL and Westerville, OH to a big metropolis like Phoenix, AZ.

Formats Available: Online Materials
Original Product Date: March 21, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Economic Development Strategies in Local Government
Collapse Environmental Sustainability Programs in Local Government

This digital document contains over 25 examples of local governments on the cutting edge of environmental sustainability issues. The document is divided into three sections: Climate Action Plans; Local Food and Community Gardens; and Green Energy Initiatives. Many of these governments have been recognized by their peers as leaders in environmental sustainability innovation. Examples come from communities in the United States as well as Canada, Sweden, England, and Australia.ability innovation. Examples come from communities in the United States as well as Canada, Sweden, England, and Australia.

Formats Available: Environmental Sustainability Programs in Local Government
On-Demand Release Date: Available Now
MORE INFOMORE INFO Environmental Sustainability Programs in Local Government
Collapse Local Government Transparency Through Dashboards

This Digital Document presents some of the best current examples of local governments exhibiting transparency to the public through the use of dashboards.  This is a great example of how local governments are increasingly using “open-gov” concepts to be more accountable to the people they serve.  Technological advances such as decreased storage costs and greater broadband accessibility has been able to make this a reality.
When we think of government transparency, we most often think about finances.  While that certainly remains important, some local governments are going beyond the numbers of revenue and spending to report on other public concerns such as environmental issues, Fire/EMS/Police, community culture and human services.  The 13 governments featured in this document have taken steps to be leaders in this trend.

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This Digital Document presents some of the best current examples of local governments exhibiting transparency to the public through the use of dashboards.  This is a great example of how local governments are increasingly using “open-gov” concepts to be more accountable to the people they serve.  Technological advances such as decreased storage costs and greater broadband accessibility has been able to make this a reality.
When we think of government transparency, we most often think about finances.  While that certainly remains important, some local governments are going beyond the numbers of revenue and spending to report on other public concerns such as environmental issues, Fire/EMS/Police, community culture and human services.  The 13 governments featured in this document have taken steps to be leaders in this trend.
Formats Available: Local Government Transparency Through Dashboards
On-Demand Release Date: Available Now
MORE INFOMORE INFO Local Government Transparency Through Dashboards
Collapse Local Stimulus Actions and Energy Efficiency

The Alliance for Innovation has been assembling information on local stimulus planning. This Information Bundle includes a report along with a collection of documents that are available on the topic.

Formats Available: Download
Original Product Date: April 21, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Local Stimulus Actions and Energy Efficiency
Collapse Performance Management Programs in Local Government

One trend gaining momentum in performance management programs over the last 10 years is the idea of “open” or “transparent” government.  Some local governments are going beyond posting budgets and other internal data on their websites and are now displaying performance measures and performance results in dynamic ways that are visually appealing and easy to digest.  Performance Management Programs in Local Government is a digital document featuring this trend as well as other case studies and other examples of performance management reporting in local governments today.

 

Performance Management Programs in Local Governments contains eight case studies, eight reports and four articles highlighting some of the best current practices and ideas in this critical area.  Highlights include:

 

·         A case study on how the City of Durham (NC) created a new performance management dashboard that engaged its own citizens in the design.  The result was a more transparent government; a more engaged and informed citizenry and news media; and a better understanding of the Strategic Plan alignment by both staff and residents.

·         The City of Rock Hill’s (SC) case study on their cost-effective implementation of a strategic plan and performance accountability system focusing on transparency and accountability both internally and to the public as a whole.

·         Graphically displayed real-time data in a public dashboard easily accessed through the City of Williamsburg’s (VA) website.

·         Community Scorecards and Performance Measures Reports from Fort Collins, CO; Toronto, Ontario; San Antonio, TX; Kirkland, WA and more.

Formats Available: Digital Product
Original Product Date: October 25, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Performance Management Programs in Local Government
Collapse Plastic Bag Ordinances

Plastic bags are responsible for significant negative environmental impacts and preferable alternatives are readily available and currently in use. The most effective way to reduce the environmental impacts related to plastic bags (including biodegradable plastic) is to ban their use and promote the use of reusable carryout bags. In this collection of programs and procedures, you will view examples that were successfully executed by cities such as Vancouver, Canada and Santa Monica, California. This collection contains 15 government documents.

Formats Available: Download
Original Product Date: March 16, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Plastic Bag Ordinances
Collapse Public-Private Partnerships

Public/private partnerships (PPP) have become a common feature widely used by all levels of government. Its utilization is used in projects and programs ranging from child care, education, and health to infrastructure and retail development. Though it is a widely used tool for financing such projects and programs, limited detailed research is readily available on the most effective means to maximize and leverage funds from the private sector. This Information Bundle includes a report on the findings done while researching the topic and a collection of 10 local government documents.

Formats Available: Download
Original Product Date: December 01, 2008
On-Demand Release Date: Available Now
MORE INFOMORE INFO Public-Private Partnerships
Collapse School Partnerships

The Alliance for Innovation has prepared information for the on the topic of School Partnerships with Local Government. This material was gathered using contacts within the Alliance Knowledge Network and research performed by Alliance staff. The Knowledge Network provided a range of information on school partnerships including advice for building positive relationships between school districts and local governments, as well as innovative programs in use today. The Information Bundle includes the consolidated report as well as a collection of 21 local government documents.

Formats Available: Download
Original Product Date: July 27, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO School Partnerships
Collapse Wellness Initiatives in Local Government

Successful wellness programs allow local governments to both reduce costs and provide health benefits that attract high quality employees desiring a career in public service.  This OnDemand resource contains 12 case studies of local governments initiating Wellness programs with positive results.  Includes such measurable results as the following:

  • The City of Dublin, OH employees in the “high-risk health” category have dropped from 11.1% to 5.4% in three years; meanwhile the “low-risk health” employees increased from 65.1% to 76.1% during the same period.
  • The City of Las Vegas, NV has seen hospitalizations decrease by 25%; reduced the escalation in City spending from 15% to 3.2% annually with a slightly higher employee base, and without reducing benefits or increasing employee coinsurance costs.
  • In Manatee County, FL, diabetes related hospitalization has decreased 86% since inception of its program resulting in an annual savings of $430,000.

 

Formats Available: Materials
Original Product Date: June 28, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Wellness Initiatives in Local Government
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Advance purchase of credits is available for organizations or individuals. Buy credits now and watch On-Demand Webinars at your convenience or use them to purchase digital products. Credits are sold in increments of 3 with a minimum purchase of 6 credits. They can be purchased by members for $20 ($25 value when applied to a store purchase) and non-members for $40 ($50 value when applied to a store purchase). Each credit saves you 20% toward store purchases!


Select a Webinar Category
Collapse Ambassador Webinar - Six Qualities Linked to Innovation

View the kick off webinar for the Alliance 2011-2012 Ambassador Innovation series.  We have an in-depth discussion on the six qualities associated with innovation based on research by Dr. James Svara, Director, Center for Urban Innovation at Arizona State University and Karen Thoreson, President of the Alliance for Innovation.  

The six qualities we discuss are:
1. Leadership
2. Creativity
3. Internal Collaboration
4. External Partnerships
5. Community Connections
6. Results Focused

This webinar focuses on an overview of all six qualities presented by Karen Thoreson with time for your questions and answers.

Formats Available: Streaming
Original Product Date: June 29, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Ambassador Webinar - Six Qualities Linked to Innovation
Collapse Asset Management for Utilities and Beyond

Utilities, local governments and private sector companies are adopting leading asset management practices at an increasing rate.  These practices give organizations tools and methods to better prioritize the allocation of scarce resources, reduce costs without sacrificing quality of services, actively engage employees in transforming the organization, and better justify budgets and investment recommendations to decision makers.

In this webinar, CH2MHILL will discuss the key findings of a groundbreaking study just completed by McGraw Hill (a study sponsored by CH2MHILL) which examines the extent of asset management adoption in the US and Canadian water industries, identifies the benefits that adopters are realizing from asset management, and presents four cases studies of best practices.  CH2MHILL will also explain how asset management provides a framework that can be applied in just about any organization.

Formats Available: Streaming
Original Product Date: April 16, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Asset Management for Utilities and Beyond
Collapse Big Data is a Big Deal

Big data is a big deal and it is transforming the way local governments operate and deliver service. Kevin Desouza, Associate Dean at Arizona State University quotes, “Big data is an evolving concept that refers to the growth of data and how it is used to optimize business processes, create customer value and mitigate risk.” From transportation, public safety, utilities, etc. local governments are beginning to explore the new frontier. They are investigating ways to integrate their disparate data sources, build analytical capabilities and move to data driven decision making.

On this Webinar-on-Demand, Kevin Desouza leads a discussion on:

  • What is Big Data and Why is it a Big Deal
  • How local governments are using Big Data to improve the quality of life for its citizens
  • Key Steps to Building a Successful Big Data Project including planning, execution and implementation
  • Hear from Austin, TX and Olathe, KS on how they are embracing the opportunities and coping with the challenges

Dr Kevin C. Desouza serves as the Associate Dean for Research at the College of Public Programs (COPP) and is an associate professor in the School of Public Affairs at Arizona State University. Desouza has authored, co-authored, and/or edited nine books, the most recent being Intrapreneurship: Managing Ideas within Your Organization. He has published more than 125 articles in prestigious practitioner and academic journals. His work has also been featured by a number of publications such as Sloan Management Review, Harvard Business Review, Businessweek, and Computerworld, among others. Desouza has advised, briefed, and/or consulted for major international corporations, non-governmental organizations, and public agencies on strategic management issues ranging from management of information systems, to knowledge management, competitive intelligence, government intelligence operations, and crisis management.

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Formats Available: Big Data is a Big Deal
On-Demand Release Date: Available Now
MORE INFOMORE INFO Big Data is a Big Deal
Collapse Building a Skilled Workforce in Local Government

Creating a culture of life-long learning in an organization can be a cost-effective approach to succession planning and an exciting way to strengthen the internal structure. 

This OnDemand resource is a collection of 14 case studies and articles centered on building an organization highly skilled and prepared for the challenges of the 21st Century.  Includes creative initiatives such as the following:

  • City of Olathe’s (KS) partnership with the University of Kansas to provide supervisory leadership training
  • Arlington County’s (VA) Leaders Challenge Program
  • City of Tyler’s (TX) Lean Sigma program (which they estimate has saved the City $2.4 Million) and internal City University
  • City of Montgomery’s (OH) Culture of Continuous Improvement

Also features more local government case studies as well as articles on Succession Planning, Emergenetics, and more.

Formats Available: Download
Original Product Date: June 28, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Building a Skilled Workforce in Local Government
Collapse Citizen Involvement in the Budget Process

 

Communities across America are today struggling to develop meaningful and fiscally prudent budgets under financial pressures unknown in modern times. Local governments have experienced the severe challenges wrought by weakened economic health, within an environment where citizens seek programs to be sustained and taxes to remain unchanged.

During this webinar, you'll see how other local governments have successfully involved citizens in the budget process to help determine “what they want to keep” – in other words, what objectives are most important to them. We will explore a creative and unique process - Priority Based Budgeting - and learn how it has been implemented in over 18 communities just like yours to better determine how to align the resources allocated in the budget process with the results communities wish to achieve. You’ll hear how other stakeholders (residents, business community, etc.) have been engaged to help define “why their government exists” and influence how decision-makers decide how to allocate scarce resources to the services that are of the highest priority to these stakeholders.

Join us as Chris Fabian and Jon Johnson from the non-profit Center for Priority Based Budgeting (www.pbbcenter.org) demonstrate how this proven approach can be applied in your government.  Chris and Jon are joined by a panel of local government case studies who will share their stories relating to involving citizens in the process of budget decision making.

Formats Available: Streaming
Original Product Date: May 18, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Citizen Involvement in the Budget Process
Collapse Economic Strategies for Job Generation

Today’s local government leaders are challenged to build lasting economic strategies that support the sustainable future for their communities.  Jobs as a component to a community are symbiotic with education, the housing market, the tax base and ultimately retention and recruitment of citizens.  Without jobs, communities wither, while with high-quality jobs communities thrive. 

Forward thinking local governments are tackling this issue directly.  This webinar focuses on new programs and strategies to grow jobs at the local level.  A panel of experts will share their insights on developing business incubators, creating funding mechanisms to stimulate job growth and targeting industries that support the local economy.

This is the third part of a three part webinar series on Economic Development.

Formats Available: Streaming
Original Product Date: August 09, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Economic Strategies for Job Generation
Collapse Effective Strategic Planning

 

How many times have you been part of a strategic planning process that produces an interesting document that sits on the shelf?  Local governments are faced with challenging times that require precise meaningful action.  Strategic Planning, done well is a disciplined process that defines the future of an organization, identifies the changes required to achieve that future and aligns the proper allocation of resources with the desired outcome.

Few management tools are better suited to help address the staggering array of challenges brought about by a changing environment. For a strategic planning process to be successful it must help the organization anticipate and respond to change by clarifying mission and goals, targeting resources and reshaping programs and services.

 

During this webinar panel members will discuss the construction of strategic plans that can act as roadmaps for the future that define actions and align those actions with holistic goals and objectives.

 

Formats Available: Streaming
Original Product Date: September 28, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Effective Strategic Planning
Collapse Events and Tourism as Economic Drivers Webinar

Are you using your community’s best assets to drive your economic strategies?  New thinking on economic drivers suggest that parks, festivals, sporting facilities and tourist spots can provide a significant economic engine for your community.

Local governments are capitalizing on new thinking to attract tourist dollars to the community and in certain instances the focus has been on creating the places for people to gather.  These strategies are centered on the notion that by using the spaces that were designed for residents, local government can attract visitors and grow tourism dollars to support the financial health of the community.

This is the second part of a three part webinar series on Economic Development.

Formats Available: Streaming
Original Product Date: July 26, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Events and Tourism as Economic Drivers Webinar
Collapse Healthy Employees – The Best Return on Investment

Health and wellness allows people to enable and maintain a high quality of life and is the heartbeat of the next generation.  At every stage of life, preventive health services hold the promise of improving lives; making them longer, healthier, and more productive.  No person is an island, and just keeping oneself healthy is not enough. We all live in society, but most of us still neglect the importance of ensuring healthy surroundings. Ultimately, every locality needs to take action to keep its environment healthy for its residents, businesses, customers and employees. 

The Alliance for Innovation is pleased to present a Webinar Series dedicated to the topics of health and wellness.  This is Part II of the Series. During Healthy Employees – The Best Return on Investment we take an in depth look at balancing health and wellness benefits with budgets to make local government employees more productive and healthier.  

Part I is In Take Action – Community Wellness Case Studies.

Formats Available: Streaming
Original Product Date: October 06, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Healthy Employees – The Best Return on Investment
Collapse How Localities are Addressing the US Housing Foreclosure Crisis

The U.S. housing foreclosure crisis is impacting localities across the nation.  Declining property assessments and reduced property tax collections are coupled with rising demand for social services, police, fire and code enforcement.  View this webinar as we look at how localities are turning liabilities into assets for their communities.  

Formats Available: Streaming
Original Product Date: April 02, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO How Localities are Addressing the US Housing Foreclosure Crisis
Collapse Innovative Approaches to Winter Operations

Two localities, Novi, Michigan and Olathe, KS share internal policies and procedures, how they have built their teams, ideas on how to leverage technology and community techniques to alert their citizens and motorists.


Recently the City of Novi, Department of Public Services, was nationally recognized by the American Public Works Association (APWA) with The Excellence in Snow and Ice Control Award, for its advancements in winter maintenance best practices and team building efforts. Matthew T. Wiktorowski has helped to provide service to the residents of the City of Novi for the past 12 years and currently holds the title of Field Operations Senior Manager with the Department of Public Services.


The City of Olathe’s, Department of Public Works was the first American Public Works Association (APWA) accredited Public Works Department in the State of Kansas. The Department’s winter snow and ice operation has been awarded the Salt Institutes “Safe and Sustainable Snow Fighting Award” each of the past six years and continually seeks opportunities to employ innovative management, technology and practices to keep the roadways safe. Zachary Hardy has served the citizens of the City of Olathe, KS for over 14 years and currently holds the title of Assistant Field Operations Manager with the Department of Public Works.

Formats Available: Innovative Approaches to Winter Operations
On-Demand Release Date: Available Now
MORE INFOMORE INFO Innovative Approaches to Winter Operations
Collapse Labor Relations in Tough Times

Many local governments have unionized employee groups or associations.  Navigating the negotiation process with these groups can be difficult in the best of times.  But today’s economic reality has placed a serious strain on collective bargaining and finding the middle ground.

So what happens when you arrive at an impasse with a labor union?  How do you maintain a positive work environment while going through a lengthy legal battle?  What is the impact on employees who are not unionized or part of these labor associations, and what happens post settlement?

This is a difficult reality for today’s local government leaders. View this webinar where panelists speak candidly about how to maintain a positive environment during these trying times.  Panelists discuss their experiences and methods for staying optimistic, maintaining employee morale, and managing elected official involvement.  We close those webinar by answering your questions during a roundtable conversation.

Formats Available: Streaming
Original Product Date: December 15, 2011
On-Demand Release Date: Available Now
MORE INFOMORE INFO Labor Relations in Tough Times
Collapse Lean Government – The Case for Process Improvement

How do you drive cost savings while improving and enhancing service delivery to your citizens?  This seems like an unrealistic goal, but in today’s times government is called to find ways to do just that.  The concept of lean government is a method used to identify the most efficient, streamlined, and value-added way to provide government services. 

Utilizing lean government practices, organizations are able to transform operations and drive efficiency while identifying needed infrastructure like technology, assessing the required skill sets of employees, and reviewing required policy changes.  Lean Government adopts waste-reducing concepts typically used in a manufacturing environment and applies the principles to procedures in government. 

Involving the workforce is a crucial element to providing quality services in a lean environment.  It includes top management commitment, employees who are encouraged to think out of the box, and an incentive system that rewards employees for meeting customer needs.

During this webinar we explore three government case studies from organizations who have successfully used lean strategies to drive waste out of their processes while increasing the benefits to customers.

Featured government organizations:

·         Cape Coral, FL

·         Pitkin County, CO

·         Palm Bay, FL

Formats Available: Streaming
Original Product Date: December 15, 2009
On-Demand Release Date: Available Now
MORE INFOMORE INFO Lean Government – The Case for Process Improvement
Collapse Local Government Transparency Through Dashboards

This Digital Document presents some of the best current examples of local governments exhibiting transparency to the public through the use of dashboards.  This is a great example of how local governments are increasingly using “open-gov” concepts to be more accountable to the people they serve.  Technological advances such as decreased storage costs and greater broadband accessibility has been able to make this a reality.
When we think of government transparency, we most often think about finances.  While that certainly remains important, some local governments are going beyond the numbers of revenue and spending to report on other public concerns such as environmental issues, Fire/EMS/Police, community culture and human services.  The 13 governments featured in this document have taken steps to be leaders in this trend.

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This Digital Document presents some of the best current examples of local governments exhibiting transparency to the public through the use of dashboards.  This is a great example of how local governments are increasingly using “open-gov” concepts to be more accountable to the people they serve.  Technological advances such as decreased storage costs and greater broadband accessibility has been able to make this a reality.
When we think of government transparency, we most often think about finances.  While that certainly remains important, some local governments are going beyond the numbers of revenue and spending to report on other public concerns such as environmental issues, Fire/EMS/Police, community culture and human services.  The 13 governments featured in this document have taken steps to be leaders in this trend.
Formats Available: Local Government Transparency Through Dashboards
On-Demand Release Date: Available Now
MORE INFOMORE INFO Local Government Transparency Through Dashboards
Collapse Making Governmental Transparency a Reality Through Dashboards

Local governments across the globe are committed to continuous improvement, accountability and transparency.   This includes a movement towards being a more open, data-drive organization focused on results.  Through the use of technology localities are providing the public, staff and businesses with timely, up-to-date information on overall performance, progress towards attaining key outcomes, and the ability to see and influence the direction of the community.
Three communities, Edmonton, AB, Fort Collins, CO, and Williamsburg, VA share their transformational journeys towards making governmental transparency a reality through dashboards.   The webinar kicks off with a brief demonstration of their innovative dashboards, an overview of the functionality and technology, and look at what they are measuring.  We will then dive deeper, discussing: 
 Creating the Culture; Vision, Leadership and Staff Involvement
 Making the Business Case; Internally and Externally; and
 Recommendations on Where to Start;  Regardless of the Size of Your Community

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Local governments across the globe are committed to continuous improvement, accountability and transparency.   This includes a movement towards being a more open, data-drive organization focused on results.  Through the use of technology localities are providing the public, staff and businesses with timely, up-to-date information on overall performance, progress towards attaining key outcomes, and the ability to see and influence the direction of the community.
Three communities, Edmonton, AB, Fort Collins, CO, and Williamsburg, VA share their transformational journeys towards making governmental transparency a reality through dashboards.   The webinar kicks off with a brief demonstration of their innovative dashboards, an overview of the functionality and technology, and look at what they are measuring.  We will then dive deeper, discussing: 
 Creating the Culture; Vision, Leadership and Staff Involvement
 Making the Business Case; Internally and Externally; and
 Recommendations on Where to Start;  Regardless of the Size of Your Community
Formats Available: Making Governmental Transparency a Reality Through Dashboards
Original Product Date: September 11, 2014
On-Demand Release Date: Available Now
MORE INFOMORE INFO Making Governmental Transparency a Reality Through Dashboards
Collapse New Organizational Models for Local Government

Do we have the tools and vision to manage in the brave new world; or is a hammer the only tool we have when we think about managing our organizations?  Jim Ley, County Manager, Sarasota County, FL

Today’s “New Normal” isn’t normal in any sense of the word.  It is complex and unpredictable.  The traditional strategies of cost cutting, downsizing and freezing positions are not enough to meet financial constraints.

 

But from a crisis of this magnitude, opportunity is born.  In government it means the opportunity to construct new governmental organizations that are more fluid and less linear.  It provides a chance to redefine service delivery, and create a shared sense of ownership among staff as well as citizens.  The thrust of these new organizational models is not so much the model but the entire change to supra systems inside the organization.  It includes a change to a shared service model as a response to the change in the nature of work. 

 

In this webinar, a panel of local government with experience in organizational change explore new models for local government to meet today’s demands.  The discussion is led by our facilitator Jim Ley, County Manager from Sarasota County and will include two additional local government case studies.

Formats Available: Streaming
Original Product Date: October 28, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO New Organizational Models for Local Government
Collapse Performance Management Programs in Local Government

One trend gaining momentum in performance management programs over the last 10 years is the idea of “open” or “transparent” government.  Some local governments are going beyond posting budgets and other internal data on their websites and are now displaying performance measures and performance results in dynamic ways that are visually appealing and easy to digest.  Performance Management Programs in Local Government is a digital document featuring this trend as well as other case studies and other examples of performance management reporting in local governments today.

 

Performance Management Programs in Local Governments contains eight case studies, eight reports and four articles highlighting some of the best current practices and ideas in this critical area.  Highlights include:

 

·         A case study on how the City of Durham (NC) created a new performance management dashboard that engaged its own citizens in the design.  The result was a more transparent government; a more engaged and informed citizenry and news media; and a better understanding of the Strategic Plan alignment by both staff and residents.

·         The City of Rock Hill’s (SC) case study on their cost-effective implementation of a strategic plan and performance accountability system focusing on transparency and accountability both internally and to the public as a whole.

·         Graphically displayed real-time data in a public dashboard easily accessed through the City of Williamsburg’s (VA) website.

·         Community Scorecards and Performance Measures Reports from Fort Collins, CO; Toronto, Ontario; San Antonio, TX; Kirkland, WA and more.

Formats Available: Digital Product
Original Product Date: October 25, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Performance Management Programs in Local Government
Collapse Strategic Vision Alignment - Redefining Priorities

Local governments today are struggling to develop meaningful and fiscally prudent budgets under the financial pressures that are truly unknown in modern times. The leadership of these organizations find themselves trying to understand and communicate their fiscal position while continuing to provide the community with the quality services being demanded but most likely accomplishing with less resources.  Cities, counties and school districts alike are looking for a “new lens” through which to look as they seek to create new financial models that depict the strategic vision for the future.

In this webinar, you'll see how local governments are strategically aligning their vision for the future with the priorities set by citizens, staff and elected officials and catch a glimpse of the tools and techniques they are employing to achieve both short-term relief and long-term sustainability.   You will be introduced to  a creative and unique process - Priority Based Budgeting - and learn how it has been implemented in nearly 30 communities just like yours to better determine how to align the resources allocated in the budget process with the results communities wish to achieve. You’ll hear how other stakeholders (residents, business community, etc.) have been engaged to help define “why their government exists” and influence how decision-makers decide how to allocate scarce resources to the services that are of the highest priority to these stakeholders.

View this webinar with Chris Fabian and Jon Johnson from the non-profit Center for Priority Based Budgeting (www.pbbcenter.org) as they demonstrate how this proven approach can be applied in your government. 

Formats Available: Streaming
Original Product Date: March 22, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Strategic Vision Alignment - Redefining Priorities
Collapse The Tools of Fiscal Health and Wellness - Part II Priority Based Budgeting Series

The Alliance for Innovation in partnership with the Center for Priority Based Budgeting (CPBB)  has, for the last few years, showcased CPBB'S creative and unique process  - Fiscal Health and Wellness through Priority Based Budgeting (PBB).  This process, which has been recognized by the Alliance, ICMA and GFOA as a best practice, has been adopted in close to 40 communities nationwide.  These local governments have been able to see their organization through a new and “unique lens” as they assess their "picture of Fiscal Health" and strategically lead their communities to focus resource allocation on  the results and outcomes they want to achieve.  
Leadership of these cities, counties and school districts alike find themselves trying to understand and communicate their fiscal position while continuing to provide the community with the quality services being demanded but most likely accomplished with less resources.  The PBB process works to align resources in the budget with the results communities wish to achieve.  In this webinar series, we will focus on two aspects of the Fiscal Health and Wellness through Priority Based Budgeting initiative: Implications for the elected official and the tools being used to provide the "new lens". 

Part II: The Tools of Fiscal Health and Wellness through Priority Based Budgeting

A significant component of priority based budgeting, is the ability to effectively communicate the financial situation.  It includes involving citizens in the ascertaining funding levels for services as well as communicating the end result.  Local governments using PBB have employed a variety of tools during the process which will be explored during the webinar.

Formats Available: Streaming
Original Product Date: January 24, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO The Tools of Fiscal Health and Wellness - Part II Priority Based Budgeting Series
Collapse Transparency - Fulfilling the Promise of Open Government

More than ever before, citizens are demanding immediate access to information about how their local government functions.   Technology is changing the way we communicate and interact with not only our communities, but the world. It has also become increasingly important to encourage citizens to play a more active role and stay connected with their cities/counties in ways that are more convenient and accessible.

Open Government transparency initiatives have grown from a desire to create a more accessible and citizen-centric government that fosters communication, accountability and trust. By taking advantage of technology, government leaders have another opportunity for government and citizens to work together in shaping the future of their community.

Transparency allows citizens to be informed about the priorities of their government officials, and to see how their tax dollars are being spent.  Transparency provides for, and encourages, two-way participation and communication between the city/county and residents, businesses and those interested in the operations of local government.   

The Alliance for Innovation webinar Transparency: Fulfilling the Promise of Open Government will take an in depth look at the concepts and decision-making involved in providing a transparent and open local government.  We will look at some of the tools used for financial transparency and will hear from Alliance members who will provide case studies regarding their response to transparency in their communities.

This webinar features the following case studies from the following local governments:

-          Fort Collins, CO

-          Palm Bay, FL

-          Rock Hill, SC

-          Surprise, AZ

 

Formats Available: Streaming
Original Product Date: January 27, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Transparency - Fulfilling the Promise of Open Government
Collapse Wellness Initiatives in Local Government

Successful wellness programs allow local governments to both reduce costs and provide health benefits that attract high quality employees desiring a career in public service.  This OnDemand resource contains 12 case studies of local governments initiating Wellness programs with positive results.  Includes such measurable results as the following:

  • The City of Dublin, OH employees in the “high-risk health” category have dropped from 11.1% to 5.4% in three years; meanwhile the “low-risk health” employees increased from 65.1% to 76.1% during the same period.
  • The City of Las Vegas, NV has seen hospitalizations decrease by 25%; reduced the escalation in City spending from 15% to 3.2% annually with a slightly higher employee base, and without reducing benefits or increasing employee coinsurance costs.
  • In Manatee County, FL, diabetes related hospitalization has decreased 86% since inception of its program resulting in an annual savings of $430,000.

 

Formats Available: Materials
Original Product Date: June 28, 2012
On-Demand Release Date: Available Now
MORE INFOMORE INFO Wellness Initiatives in Local Government
Collapse $ave Your City

There is an alternative to the conventional, often problematic, answers to deal with government funding crises.  Governments can readily find companies which will happily volunteer to pay for the use of government assets.  Think of it as a rental fee, a fee that governments charge businesses which can increase their earnings by making temporary and contractually specified use of the kinds of access to the public that only publicly-owned properties can provide.

Formats Available: Online Materials
Original Product Date: June 25, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO $ave Your City
Collapse Community Wellness Case Studies
Formats Available: Streaming
Original Product Date: September 23, 2010
On-Demand Release Date: Available Now
MORE INFOMORE INFO Community Wellness Case Studies
Collapse Developing Your Community Brand

Not all government leaders are fans of branding. But even the most reluctant marketers are learning that when the “talk is right on the street”; all other efforts to increase the fiscal vitality of the city will be significantly more effective.

According to Don McEachern, every city has a reputation or brand . . . what people say about them when they’re not around.  And some of the most influential talk comes from a community’s citizens. “That ‘talk on the street’ can be positive or negative, well-defined or nebulous.  It can be right or wrong, planned or unplanned, understood or mysterious.  Regardless of whether you planned it, want it or are even aware of it, your city does have some sort of existing reputation that is either working for or against its fiscal vitality.”

Community branding is the process of bringing a community’s existing reputation in line with its most distinct and relevant asset. At its most effective, community branding is an important part of a new model for how cities should be run in the future: it is the glue that binds together a range of different tools that until now have only produced a fraction of their potential effect because they have been operating in a fragmented and inefficient way.

During this Alliance for Innovation webinar, McEachern provides an overview of the requirements for understanding and articulating your community’s brand including research, strategy, creativity and action.  He is joined by several local governments who successfully “branded their communities” including Columbus, Indiana, where the positive impact of “living the brand” has spread from economic development to tourism to community involvement and the infrastructure.  

 

Formats Available: Streaming
On-Demand Release Date: Available Now
MORE INFOMORE INFO Developing Your Community Brand
Collapse Economic Development iBundle

Check out these great resources for learning about how local governments are meeting today’s Economic Development challenges.  Purchase all three in an “iBundle” discount or purchase them individually.

  • Economic Development Strategies in Local Government – Digital Document

This digital document contains 25 examples of local governments creating economic development strategies to meet the challenges of today while looking toward the future.  These examples recognize the factors of Innovation economics and the community’s role as an economic driver. Includes several examples of Business Incubators.

  • Economic Strategies for Job Generation – Webinar on Demand (90 minutes)

This webinar focuses on new programs and strategies to grow jobs at the local level.  A panel of experts share their insights on developing business incubators, creating funding mechanisms to stimulate job growth and targeting industries that support the local economy.

  • Events and Tourism as Economic Drivers – Webinar on Demand (90 minutes)

Local governments are capitalizing on new thinking to attract tourist dollars to the community and in certain instances the focus has been on creating the places for people to gather.  These strategies are centered on the notion that by using the spaces that were designed for residents, local government can attract visitors and grow tourism dollars to support the financial health of the community.

iBundle (all three)

Member Price:$100

Nonmember Price: $175

Individual Prices

Economic Development Strategies in Local Government: Members - $25; Nonmembers - $50

Economic Strategies for Job Generation:
Members - $75; Nonmembers - $125

Events and Tourism as Economic Drivers: Members - $75; Nonmembers - $125

These resources are available “On Demand” – no wait!  Store on your desktop, laptop, smartphone, or other portable device. 

Formats Available: Streaming
Original Product Date: May 16, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Economic Development iBundle
Collapse Economic Development Strategies in Local Government

We are in the midst of a fast-changing world where the Knowledge Economy is hurdling toward an emergent Network Economy.  The need for partnerships, collaboration and innovative economic development strategies is paramount for a sustainable future.

 

This digital document contains 25 examples of local governments creating economic development strategies to meet the challenges of today while looking toward the future.  Examples include the City of Virginia Beach, who recognized that early education is a workforce issue with long-lasting impact on the local economy.

 

A key indicator of success for any economic development organization is its ability to constantly evolve to meet the specific needs of the community it serves. No longer can a community rely on its quality of life alone as a successful economic development factor. Businesses are competing globally and, for them to be successful,they must demonstrate a high level of productivity,which is dependent upon the skills of their employees. Virginia Beach, VA “GrowSmart,” City of Virginia Beach, VA

 

These examples recognize the factors of Innovation economics and the community’s role as an economic driver.  Included among these examples are several business incubator programs that have blossomed to create low-cost collaborative environments for R&D and the cultivation of local entrepreneurs. 

 

And it includes a diverse array of challenges, approaches, and community sizes, from cities under 60,000 population like Wellington, FL and Westerville, OH to a big metropolis like Phoenix, AZ.

Formats Available: Online Materials
Original Product Date: March 21, 2013
On-Demand Release Date: Available Now
MORE INFOMORE INFO Economic Development Strategies in Local Government
Collapse Economic Strategies for Job Generation

Today’s local government leaders are challenged to build lasting economic strategies that support the sustainable future for their communities.  Jobs as a component to a community are symbiotic with education, the housing market, the tax base and ultimately retention and recruitment of citizens.  Without jobs, communities wither, while with high-quality jobs communities thrive. 

Forward thinking local governments are tackling this issue directly.  This webinar focuses on new programs and strategies to grow jobs at the local level.  A panel of experts will share their insights on developing business incubators, creating funding mechanisms to stimulate job growth and targeting industries that support the local economy.

This is the third part of a three part webinar series on Economic Development.

Formats Available: Streaming
Original Product Date: August 09, 2012
On-Demand Release Date: Available Now
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Collapse Engaging the Community to Encourage Local Economic Vitality
Formats Available: Streaming
Original Product Date: August 31, 2010
On-Demand Release Date: Available Now
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Collapse Environmental Sustainability Programs in Local Government

This digital document contains over 25 examples of local governments on the cutting edge of environmental sustainability issues. The document is divided into three sections: Climate Action Plans; Local Food and Community Gardens; and Green Energy Initiatives. Many of these governments have been recognized by their peers as leaders in environmental sustainability innovation. Examples come from communities in the United States as well as Canada, Sweden, England, and Australia.ability innovation. Examples come from communities in the United States as well as Canada, Sweden, England, and Australia.

Formats Available: Environmental Sustainability Programs in Local Government
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Collapse Green Initiatives - What Works in Local Government

Government in the 21st century is being called upon to lead our communities toward a sustainable future.  It requires local ingenuity, creativity and innovation that is needed to foster a new green economy.  Building sustainable communities is a massive effort that requires government to lead by example. 

Green Initiatives: What Works in Local Government looks at the internal operations in government that produce real long-term energy savings in effect, aiding sustainability efforts.  Panel members will focus on how their governments have saved energy dollars from operational efficiency improvements.  We will discuss what nationally recognized leaders in government are doing, what has worked and produced savings, what hasn’t worked, as well as what the plans are for the future.

This roundtable discussion speaks to the creative solutions explored and results from such initiatives as:

·         Retrofitting fleet

·         Smart growth in transit

·         Effective Traffic Signalization

·         Building LEED Certified Government Facilities

·         Waste to Energy Facilities

·         Energy Efficiency Measures in Water and Wastewater

·         Recycling Efforts

·         Use of Solar and Wind Power

 Our problems are man-made, therefore they may be solved by man. No problem of human destiny is beyond human beings. John F. Kennedy

Formats Available: Streaming
Original Product Date: September 24, 2009
On-Demand Release Date: Available Now
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Collapse Leveraging Smart to Build a Healthy Organization

The City of Las Vegas found themselves at a cross road. Without a concentrated, cohesive push by all our organizational leaders, they were going to keep being really “smart” while watching their organizational “health” drain away. They knew that time spent on being healthy as an organization was going to pay off, increasing their ability to work harder, smarter and faster.

The City’s goal was to continue to improve morale and minimize confusion through increasing the cohesion of their leadership team, clarifying what is important to the city’s future and putting processes in place to ensure they stayed focused on what’s important.

Betsy Fretwell, City Manager of Las Vegas shares the steps taken to make their organization healthier and the impact that the new focus has had on city employees.

Ms. Fretwell has an extensive background in local government. She joined the city of Las Vegas in June 2000 as assistant city manager and was promoted to deputy city manager in March 2002, and became the City Manager in 2009. Prior to joining the city of Las Vegas, Ms. Fretwell held the position of intergovernmental relations director for the city of Henderson, Nevada, and prior to that she worked for Clark County as the strategic issues manager, where she was involved in extensive public policy, legislative lobbying and organizational analysis. She is a graduate of the University of Georgia with a bachelors degree in political science and a masters degree in public administration. She completed the Harvard University Senior Executives in State and Local Government Program in 2007.

Formats Available: Leveraging Smart to Build a Healthy Organization
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Collapse Preparing Communities for Resilience to Climate Risk

Communities face many risks from changing climactic conditions. Perhaps the most severe of these is sea level rise, which is already posing significant challenges for coastal communities throughout the United States. Even a little sea level rise can potentially magnify storm surges, alter coastal erosion patterns, and alter assumptions for infrastructure planning.

Confronting these risks will require substantial innovation on the part of public managers. This Webinar-on-Demand features Clark Miller from Arizona State University, Kristin Baja, Climate and Resilience Planner from the City of Baltimore, Maryland, Nancy Gassman, Ph.D, Sustainability Manager from City of Fort Lauderdale, as they share some lessons that can be taken away to address the challenges posed.

The discussion focuses on: 

  • Infrastructure Vulnerabilities;
  • Climate Preparedness and Resilience;
  • Integrating Climate Preparedness into Planning Documents.
  • Innovative, Transformative Leadership; and
  • Community Wide Learning.
Formats Available: Preparing Communities for Resilience
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Collapse Stimulating the Local Economy

“Economic Stimulus” is the buzzword of the day.  At the local level, economic drivers are crucial elements to a thriving community.   Proactive planning and prediction of economic changes puts astute local governments in the position to drive innovation and improve the quality of life within their communities.  During the Alliance for Innovation Webinar, Stimulating the Local Economy you will hear from three local governments that have deployed economic strategies to combat changes and secure the vitality of their community.

Sarasota County, FL

In the case of Sarasota County, FL work began in January 2008 through a detailed economic stimulus program.  The County quickly realized the unfolding impact of housing deflation and construction related unemployment, and restructured its capital improvements program to rapidly deliver jobs and business activity. The Sarasota community, through its own resolve and capabilities, moved to independently build an economic stimulus platform for the benefit of its citizens.   At the time, there was no Federal or State economic stimulus funds available to accelerate capital construction projects. Because Sarasota County has already organized a multi-pronged strategy for economic stimulus, community infrastructure is being built, and the opportunity to benefit from federal stimulus dollars is maximized.

Fort Collins, CO

In Fort Collins, CO the development of an economic plan ties Council objectives to an economic vision which is, “A healthy economy reflecting the values of our unique community in a changing world.” In deploying Fort Collins economic plan, the city took an aggressive approach to regional partnerships with neighboring governments, as well as partnering with businesses to build technology incubators and set the stage for a strong economy.

Virginia Beach, VA

Faced with the potential for a large scale military installation closure at the Oceana Naval Air Station, the City of Virginia Beach acted quickly to address six key mandates placed by the BRAC commission.  Virginia Beach demonstrated its commitment to keeping Oceana and preserving the quality of life for all residents in the city. By working quickly, Virginia Beach was able to save countless jobs and keep a major economic engine for the community.

Formats Available: Streaming
Original Product Date: November 30, 2009
On-Demand Release Date: Available Now
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Collapse Summer 2012 Ideas Quarterly Report - Energized - Powering the Present and Future

Innovation, Enthusiasm, Ideas, ENERGY………This issue of the Alliance for Innovation IDEA’s Quarterly Report provides a broad look at Energy – how it impacts our communities, where it comes from, how it is financed, and whether, as local governments, we walk our own talk. It is exceedingly interesting that in today’s marketplace, energy is a focal point: going down in cost (due to global market demand reductions) and still economically unsustainable with the US’ reliance on one-time sources, rather than long-term solutions. My thanks to the authors and our editor, Jason Rollins, Communication Manager of the Alliance, for this provocative and informational look at how energy impacts our communities and citizens. We look forward to your comments and contributions on this subject – it will have a significant impact on our lives and our communities.

 

Articles included are:

  1. Local Sustainability and Climate Policy:  More Talk than Action?
    by Jessica Terman, University of Nevada, Reno and  Richard C. Feiock, Florida State University

  2. The Greenest Energy of All!
    by Mark Watson, City Manager, Oak Ridge, Tennessee

  3. California Here We Come!
    by Richard King, Director, Solar Decathlon, U.S. Department of Energy

  4. Answering the American Public’s Energy Choice in Local Terms

  5. A Public Service: An Interview with Evelyn Casuga, General Manager, Customer Service, Arizona Public Service

 

Formats Available: Download
Original Product Date: September 11, 2012
On-Demand Release Date: Available Now
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Collapse Think Bigger with Rebecca Ryan, Alliance Resident Futurist

We all are futurists! And with the help of Alliance Resident Futurist Rebecca Ryan, we can push ourselves to think bigger and envision what we want our communities to look like and determine the road to get there. Rebecca Ryan shares why it’s critical to think like a futurist and four trends impacting that urgency.

Ryan is joined by four Alliance Communities who recently completed the Quality of Life + Sustainable Cities Pilot: 

Arlington County, VA – Cynthia Richmond, Deputy Director Economic Development
 Durham, NC – Tom Bonfield, City Manager
 Novi, MI – Clay Pearson, City Manager
 Palo Alto, CA – Sheila Tucker, Assistant to the City Manager

This pilot re-examined the seven quality of life indexes – Vitality, Earning, Learning, After Hours, Around Town, Cost of Lifestyle, and Social Capital - and tested the links between quality of life, sustainability, talent retention and attraction, and prosperity. Find out what these four communities learned that they can leverage for the future of their community.

About the Speaker: Rebecca Ryan is a human sparkplug. She is one part economist, one part futurist, and one part humorist. (That’s right: economists can be funny.) Rebecca inspires audiences to think differently about the future…their future. Author of Life First, Work Second, and ReGENERATION, Rebecca is earning accolades as “a voice for the next generation.”

Formats Available: Streaming
On-Demand Release Date: Available Now
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